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Title
Text copied to clipboard!Resort Human Resources Manager
Description
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We are looking for an experienced Human Resources Manager to join our resort team. This position will oversee recruitment, training, performance management, employee relations, and legal compliance for all resort staff, while also developing strategies to enhance employee satisfaction. Working in a resort environment requires a fast-paced and customer-focused approach, so the ideal candidate should be both an HR expert and familiar with the dynamics of the tourism industry.
The HR Manager will collaborate closely with department heads to identify staffing needs, manage hiring processes, and organize onboarding for new employees. They will also be responsible for creating and implementing training programs to support employee development. Implementing performance evaluation systems, boosting employee motivation, and fostering a positive workplace culture are also key responsibilities of this role.
Ensuring compliance with labor laws, monitoring occupational health and safety practices, and effectively handling employee complaints are essential duties. The ideal candidate should possess strong communication skills, leadership qualities, and a solution-oriented mindset. Candidates who are willing to work in a multicultural and high-paced environment like a resort, and who can adapt to flexible working hours, will be preferred.
This position plays a key role in the success of our resort by enhancing employee satisfaction and improving service quality. If you are ready to lead in a dynamic environment, we look forward to your application.
Responsibilities
Text copied to clipboard!- Manage recruitment processes
- Develop training and development programs
- Implement performance evaluation systems
- Handle employee relations and resolve issues
- Ensure legal compliance
- Oversee occupational health and safety practices
- Develop strategies to improve employee satisfaction
- Collaborate with management on workforce planning
- Organize onboarding processes
- Develop and implement HR policies
Requirements
Text copied to clipboard!- Bachelor’s degree in Human Resources or related field
- Minimum 5 years of HR management experience
- Experience in tourism or hospitality preferred
- Proficiency in English
- Familiarity with MS Office and HR software
- Strong communication and leadership skills
- Problem-solving and decision-making abilities
- Willingness to work flexible hours
- Team-oriented mindset
- Knowledge of labor laws
Potential interview questions
Text copied to clipboard!- Have you worked in a resort or hospitality setting before?
- What was the biggest challenge you faced in HR management?
- What is your experience with performance evaluation systems?
- How do you measure employee satisfaction?
- Which HR tools or software have you used?
- How do you ensure compliance with labor laws?
- How do you plan training programs?
- Have you worked in a multicultural team?
- How would you rate your English proficiency?
- Are you able to work flexible hours?
